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Your question was: How Do I Setup SQL? We offer MS SQL 2000 support for an additional $50 per annum. The database space is 10 mb and it is not included in your webspace account. You can place your SQL order by e-mailing a request to us. We provide a username and password to your database and you will be able to connect to your database through SQL Query Analyser. Return to top *************** Your question was: I have more than one domain and I want them to point to the same website. It is possible point all your domains to the same website. For example if you have three domains - myownwebsite.com, my-own-website.com and myown-website.com, they can all be redirected to a single website myownwebsite.com. For this you will not have to buy three separate web hosting accounts with us. Each domain redirection costs $5 per annum. You can order you domain redirection here. Your question was: Can I have one account and two different domains associated with it? Yes, you can buy one webhosting account and create a subaccount for another domain within the same space. For example if you have an account for myownwebsite.com, you can have my-own-website.com point to a subdirectory under your main account. Each domain subaccount costs $60 per annum. You can order you domain redirection by e-mailing us. Return to top *************** Your question was: Can I resell Plans hosted by Oz-E-Web Hosting? Yes, you can resell the plans hosted by Oz-E-Web Hosting. Please see our reseller section for more information. Return to top *************** Your question was: I want somebody else to be my domain registrar and want Oz-E-Web to host my websites. Is it possible? It is not neccessary to buy a domain name from Oz-E-Web Hosting along with your webhosting account. You can register your domain name from any other registrar and point it to your Oz-E-Web hosting account by changing the DNS info to Oz-E-Web's DNS info. Return to top *************** Your question was: Will you submit my website to search engines? No, Oz-E-Web Hosting will not submit your site to search engines (unless you have purchased a web design package through us, which includes free listing with all the major search engines). Oz-E-Web Website Design does offer a very superior search engine submission service, using the award-winning AddWeb Search Engine Optimiser, which will list you with over 600,000 search engines, directories and other reference sources. This service costs $100 to set up, and $50 p.a. for subsequent years. Your website will be automatically scheduled for re-submission to all 600,000 sources every two (2) months with this service. To find out more details, click here. Return to top *************** Your question was: Why are you so cheap? That's a company secret :) ... but primarily, we ourselves are a small to medium business enterprise, and we know that there are a lot of rip-offs out there on the web, so we investigated until we came up with the best possible solution that small businesses can afford. Return to top *************** Your question was: What do you support? Our Windows 2000 servers have the following features: IIS 5.0 ASP ColdFusion 4.5 MSAccess MS SQL 2000 Unlimited POP3 e-mail boxes Unlimited e-mail aliases Unlimited autoresponders ADO 2.5 ASPMail 4.0 (Server Objects) 24 Hrs Unlimited FTP access Universal CGI support using Perl Server side scripting using Active Server Pages, JScript, and VBScript Return to top *************** Your question was: How quickly will my account be setup? Your webhosting account with Oz-E-Web Hosting will be setup within 24 hours of ordering and payment. Return to top *************** Your question was: Can I pay by check or money order? Yes, you can pay by check or money order. You can mail your payments to: Oz-E-Web Website Solutions 67 Hansen Drive Proserpine Qld 4800 Australia Checks should preferably be made out to our parent company: Electorate Office Innovations Your account will be activated upon receipt of the check or money order by Oz-E-Web. You can also pay by the new international internet bank transfer system, which transfers money in seconds from your bank account to our's over fully secure, bank-operated connections. Return to top *************** Your question was: Is the contract on month-to-month basis or annual? All our webhosting packages have a minimum contract length which is explained on our Web Hosting Plans page. Return to top *************** Your question was: Do you offer a money back guarantee? Yes, we do offer 30 day money back guarantee. Your question was: Do you offer 24 x 7 technical support? Yes, we provide 24 x 7 through e-mail. You can also chat with us online using the following mediums: HumanClick from any page on our website; ICQ Member No.23174953 (you will need to apply to be registered with us as we normally remain on-line in an invisible state so as to be immediately available only for clients). Or you can contact us by phone on +617 4945 4245 (but remember, we are on Australian time, so allow for the time difference ... see the current Australian time at right). Return to top *************** Your question was: Will you place any ads on my site? No, we do not put any kind of advertising on any of our webhosting packages. Return to top *************** Your question was: Will I be able to send and receive e-mail through Oz-E-Web Hosting? You will be able to send and recieve e-mail through Oz-E-Web by using your own domain name. In other words, we provide both a SMTP and POP3 server facility. Your question was: I have uploaded my site but I am not able to see it on-line. Please check the following points if you are not able to see your website on-line - Check you DNS records, make sure they are pointing to Oz-E-Web's DNS info. If you are not sure how this is to be done, see how to transfer your domain to Oz-E-Web. If you updated your DNS Info less than 24 hours ago, it is possible you might not yet see your website on-line. DNS transfers usually take a minimum of 24 hours to go through. Check that you have uploaded your web pages in the right directory. When you log in to your web account through FTP, you will see a directory with your domain name on it. Enter the directory and you will see 4 directories - namely db, special, logs, and www. Upload all of your webpages in WWW directory. yourdomainname.com > WWW > [your web pages here]. If everything mentioned above is correct, please feel free to contact us with the problem you are facing. Your question was: I have uploaded my website but I see your default page instead of mine. Please delete the default.htm under your WWW directory. This page is generated automatically during account creation. Your question was: Where is my CGI-BIN? Oz-E-Web supports universal cgi and there is no need for you to put your scripts in the CGI-BIN folder. Also there is no need for you to specify the perl path in your scripts. Your question was: What is the path for Perl Scripts? Oz-E-Web supports universal cgi and there is no need to specify the perl path in your scripts. Also there is no need for you to put your scripts in the CGI-BIN folder. Return to top *************** Your question was: My FrontPage Login does not work. What do I do? Oz-E-Web does not allow authoring/uploading through FrontPage. You can create your website and upload it via FTP. Return to top *************** Your question was: I am not able to send e-mail through my SMTP Server. Please check you Outlook Express settings. Try using the IP address provided to you in your Account Activation e-mail. If problems still persist, contact us. Your question was: How do I shift from another hosting company to Oz-E-Web Hosting? After you have signed up for a new Oz-E-Web Hosting account, and you account has been set up, it is simply a matter of changing the DNS details on your domain name, then uploading all of your existing website files to your new account. Your question was: How do I transfer my Domain to you? You will have to contact your domain registrar and ask them to how to change your domain name's DNS info to Oz-E-Web's DNS Info. That is how your domain name will point to Oz-E-Web's servers. Return to top *************** Your question was: What is the DNS Address to transfer the Domain to? Primary Nameserver ns1.dns77.com 64.42.196.129 Secondary Nameserver ns2.dns77.com 64.42.196.130 Return to top *************** Your question was: What do you mean by Domain redirection? Domain redirection is when a web address (e.g. www.mywebsite.com) points towards another web address (e.g. www.my-web-site.com). So when you visit www.mywebsite.com in your browser, the address will be changed and the browser redirected to www.my-web-site.com. Your question was: What is a Sub Domain? A Sub Domain is a web address which does not start with a www. before it. http://public.mywebsite.com and http://testbed.oz-e-web.com are examples of Sub Domains. |
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Our Unix servers have the following features: MS FrontPage Extensions CGI support Perl support ASP support PHP support SSL support My SQL support Detailed Web Statistics MS access support Unlimited Web Data Transfer Unlimited Number of Hits Unlimited FTP logins Unlimited ODBC Database MS SQL Database Support Per Site – $8 p.m. ($80 p.a.) |
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